Coming this October 11th – Microsoft brings you patchy goodness!

Microsoft is bringing you patchy goodness this coming “Patch Tuesday”, October 11th. Please update your machines to insure your network is secure. There is a little something for everyone!  Desktops and servers will receive Microsoft’s love. This is from the Microsoft Security Bulletin Advance Notification for October 2011:   Critical Security Bulletins ============================   Bulletin 1   – Affected Software: …

Seven must-have technologies for your small business

One conversation new or potential business owners may want to have with their IT professionals is about what technologies exist that can improve their life. Below you will find some that are must haves… Smartphones: Whether it is an Android, iPhone or even a Windows based phone, you cannot survive without one. These devices provide instant communication with your clients …

My Pleasure! The lost art of providing customer service…

Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the customer expectation. The quality and level of customer service has decreased in recent years and this has been driven home for me in the last few weeks causing me to reflect on …

HTC logging tools may expose your EVO 3D, 4G or Thunderbolt Android smartphone information

An interesting article was pointed out to me over on the AndroidPolice.com site that says, “Massive Security Vulnerability In HTC Android Devices (EVO 3D, 4G, Thunderbolt, Others) Exposes Phone Numbers, GPS, SMS, Emails, Address, Much More“… This article pretty much says it all… There is even a work-around, but not an official fix for the security vulnerability from HTC as …

Secure IT Alert: Microsoft Security Essentials & Forefront classifying Google Chrome browser as malware

Homeland Secure IT Alert for Friday, September 30, 2011 An update to Microsoft Security Essentials (MSE) and Microsoft Forefront Endpoint Protection was causing grief for many users today as it incorrectly flagged the Google Chrome browser as malware. The typical behavior was for an alert to be displayed stating that “PWS:Win32/Zbot” was found and that it needs to be removed. …

Something has crashed on my computer and my mouse seems to be missing…

“Sorry, I can’t respond to my emails today as something has crashed on my computer, and my mouse seems to be missing…” This cracks me up every time I see it.   It’s from over on icanhascheezburger.com I believe, but was posted to someone’s facebook timeline today and made me smile all over again. BTW: If you call us up …

IronKey D200 32GB USB storage devices offer high speed transfer and auditable encryption

I’m often asked which is the best USB flash drive you can buy. My answer varies with the requirements of the individual or business that will utilize the device. The average person requires a fast and reliable storage device to shuttle files to/from work or school, and does not require security features at all, but for those who do require …

mysql.com website hacked and used to serve malware to visitors

In what is becoming way too common, the popular site, mysql.com was exploited, and used to distribute malware by redirecting visitors to another site this week. Anyone browsing to mysql.com yesterday would have been redirected, and without even being prompted, then likely been exploited themselves by the software running on the rogue website which apparently looked for vulnerable browser plugins …

Cisco OnPlus service available now to small & medium businesses

Large businesses have full-time IT staff or fully outsourced IT support that provide monitoring of their infrastructure and keep them up to date and now small & medium (SMB) businesses can have the same level of support when it comes to devices on their network. Cisco OnPlus works by allowing Homeland Secure IT or your Cisco SMB service provider to place …